Weekly Curated Content for Business Owners

The best articles, blog posts, videos, slides and more selected from hundreds of sources and organized in four mission-critical topics for your business.

Weekly Curated Content for Business Owners

The best articles, blog posts, videos, slides and more selected from hundreds of sources and organized in four mission-critical topics for your business.

Weekly Curated Content for Business Owners

The best articles, blog posts, videos, slides and more selected from hundreds of sources and organized in four mission-critical topics for your business.

4 Things You Need to Know

One email a week.

1) People

A business doesn’t really thrive unless its employees do, too. Mind the needs of your people and watch your business soar.

2) Strategy

Mission defines strategy, which defines structure. Revisit your plan frequently and make yourself accountable to a trusted colleague.

3) Execution

Making strategy work is harder than making strategy. Be a student of process improvement and continue to plan, act, and adapt.

4) Cash

Cash, the lifeblood of any business, gives you better buying power, more flexibility, a way to keep up with debt, and a way to grow.

Recent Weekly Digests

What did you miss?

  • September 16, 2017

    1) People

    How to Pay Employees Based on Customer Feedback
    Pay-for-performance incentive plans are gaining ground with companies that want to reward their frontline employees for above-and-beyond customer service. If not handled carefully, though, this well-meant idea can lead to unintended employee behaviors if workers feel they can’t truly influence customers’ experiences. Keep temptations to game the system at bay by setting reasonable, attainable goals and tying monetary incentives to behavior, not outcomes. by Beth Benjamin and Bernadette Doerr on Forbes

    2) Strategy

    What Bill Gates and Steve Ballmer Can Teach You About Running a Better Business
    All relationships have highs and lows, and theirs was no exception. The decades-long partnership between Microsoft co-founder Bill Gates and his former CEO Steve Ballmer built one of the most powerful companies — with one of the most enviable corporate cultures — in the world. When the stakes are high, maintaining a strong relationship between partners is critical. How? Keep communication lines open, stand united even when divided by differing opinions, and resolve any conflicts immediately. by Rhett Power on CNBC

    3) Execution

    Ask Your Marketing Team These 12 Questions
    Marketing has changed completely over the last decade, and is still changing fast. Monitor your team’s success and stay on top of what they’re doing by asking them (all together, to make sure they’re communicating with each other) these 12 questions about goals, performance, and organization. Some of the 12: What are your objectives? What is your brand strategy? Whom are you targeting? How are you using data? What are your customer retention strategies? Which areas merit more investment? by Madison Sanders on Ragan

    4) Cash

    Five Ways to Use Online Systems That Lead to Faster Payments
    Most busy business owners have little time to deal with slow payments. Easing the payment process is one way to grease the skids — and fortunately, online systems that can facilitate fast payments are easy to set up. Start by automating your invoicing and payment follow-up process; then make sure your business can accept all kinds of payments, including credit cards and digital currency. Used together, simple tactics like these can improve cash flow and keep your accounts in the black. by Amanda Abella on Business 2 Community
  • September 9, 2017

    1) People

    Transformative Technology’s People Factor: What Happens to Your Employees?
    In this time of ever-evolving technology, workers are naturally starting to fear they’ll be replaced by a robotic device, system, or process. Forward-thinking companies are encouraging employees to instead embrace the challenge of technological disruption. To combat concerns and ready their future workforces, companies like GE are purposefully exposing workers to the technologies they fear, teaching them how to use them, and showing them how the right tools and resources can make their jobs faster, safer, and more efficient. by Dale Buss on Chief Executive

    2) Strategy

    What Business Owners Really Need to Know About Succession Planning
    There comes a time in the life of every business when the owner needs to think about a succession plan, and about what kind of legacy he or she wants to leave behind. Before you start drafting your exit, think about how you want your business to look five years from now. Where do you want to be? Do you want to still be involved in the business? What do you want to walk away with when you leave? Answering these questions now will help you determine the plan that’s right for you. by Louis Mosca on Forbes

    3) Execution

    The End-of-Quarter Sales Rush Costs Companies Money
    Whoa! $98 million per year — that’s how much sales teams that wait until the end of the month and end of the quarter to close deals are costing companies in lost deals and inappropriate pricing. Change this pattern of procrastination and your revenue could rise 27%. Here’s the winning formula: Shift the team’s focus to weekly sales forecasts (not monthly quotas); adopt a compensation plan that rewards doers (not dawdlers); and improve the team’s sales skills with training. by Ken Krogue on Harvard Business Review

    4) Cash

    Six Ways to Curb the Costs of a Data Breach
    You may think cyber thieves won’t go after your business because it’s too small. But 40% of the companies breached in 2016 had less than $100 million in revenue. What can you do now to control the damage if you do have a data breach? Pare away the records of former customers you would have to notify and potentially be fined for; make sure your system logs user activity so you can determine whether records were improperly accessed; and consider moving to chip cards to curb counterfeit fraud — plus three more great ideas. by Rotem Iram on CFO
  • September 2, 2017

    1) People

    salesforce’s chief Equality Officer: Here’s How You Promote Diversity at Work
    Companies that actively work to make their cultures more diverse, open, and inclusive earn customer loyalty and have more engaged employees, according to a new study by Salesforce. Establishing a network of employee affinity groups equipped with leadership allies is a good way to start the diversity conversation. Groups like these increase empathy and understanding by giving employees a structured place to spend time with, listen to, and learn from people with backgrounds different from their own. by Ellen McGirt on Fortune

    2) Strategy

    6 Digital Strategies, and Why Some Work Better than Others
    Companies gaining traction in the fight against digital disruption typically take one of three offensive strategic approaches. They either: 1) Use digital technology to tap into a new marginal supply, 2) implement a platform strategy that redefines their industry’s value chain, or 3) use digital technology to create products or services with digital features that meet new demands. A “big bold” corporate strategy that places less importance on cost efficiency seems to be the key to successful digital transformation. by Jacques Bughin and Nicholas Van Zeebroeck on Harvard Business Review

    3) Execution

    10 old-school IT principles that still rule
    Change is the constant in the technology realm, and the rate is only speeding up. But some basic principles of business IT — each in a new updated guise — still make a whole lot of sense. Tenets such as “Know the threats,” “It’s about business change,” and “IT exists to support the business” translate now to “Harden the assets,” “IT is the major driver of change,” and “Provide technology leadership.” Agile, better integration tools, and new perspectives are again allowing IT to drive change instead of trailing it. by Bob Lewis on CIO

    4) Cash

    3 WAYS TO HELP HIT YOUR REVENUE GOALS BY THE END OF THE YEAR
    Perhaps you’re eyeing the end of the year and wondering about meeting — or exceeding — your revenue goals for 2017. Good news: You still have time to meet your goals, on both the cost and the revenue side, by deploying these three strategies: Forecast your future cash flow for the next 90 days using various scenarios; based on that exercise, explore targeted sales as a way to meet your revenue goals; and make dedicated investments in the business that will potentially secure more revenue next year. by Charisse Conanan Johnson on American Express Open Forum