How to Harness Employees’ Emotional Energy
Emotional energy—that special something that makes employees feel proud to work for a business and spurs them to go above and beyond on the job—is critical to understanding employee engagement. Here’s how it works: A company’s unique strengths (the way its products enhance or change consumers’ lives, for example) feed workers’ emotional energy, driving them to work harder to help the company achieve its goals. Achieving those goals fills employees with pride, motivating them to repeat the cycle and strive for even greater success.
by Alice Zhou on strategy + business
The Rise of the Servant Leader
Servant leadership, touted as a practice that “enriches the lives of individuals, builds better organizations, and ultimately creates a more just and caring world,” sounds lofty and idealistic. What does it look like to a manager with a budget to maintain and goals to meet? It looks like this: Through thoughtful and conscientious action, you approach difficult situations without judgment, blame, or control. You resolve problems firmly, with compassion. And you support, encourage, and strive to understand employees, treating them with respect at all times.
by Ken Blanchard on Chief Learning Officer
The Biggest E-commerce Trends You Need to Know About
According to the Department of Commerce, e-commerce sales in the U.S. soared to $453.5 billion in 2017, up 16 percent from the previous year. To build similar momentum, you’ve got to double-down on your successes, learn from your mistakes, and find new ways to capture attention, drive conversions, and secure customer loyalty. Tap into this year’s leading trends—like messenger automation, influencer marketing, and augmented or virtual reality—to reach a broader audience and provide better service and shopping experiences for your customers.
by William Harris on Business 2 Community
What to Do (and What to Avoid) When Negotiating With Venture Capitalists
When it’s time to negotiate your next funding deal, wouldn’t you like to have a few advantages on your side of the table? Start by pitching your company to more than one VC and see if you can land simultaneous offers. When it’s time to draft your terms, reduce legalese by using a Simple Agreement for Future Equity (SAFE) contract. During negotiation, prioritize landing the best terms in the category that’s most important to you (i.e., financial or control). Also, pay attention to the smallest of details and identify the deal-breakers that would make you walk.
by Annalyn Kurtz on Inc.
The Surprising Ingredient that Makes Businesses Work Better
What is it about unfairness that makes people so upset they can’t think straight? Whether it’s not being invited to a friend’s wedding or getting penalized for an honest mistake at work, feeling that you’ve been treated unfairly can erode confidence and harm relationships. Marco Alverà, CEO of Snam, Europe’s largest natural gas utility, shares how tapping into workers’ sense of right and wrong helped the company cultivate a culture of fairness, create happier employees, and generate better business results.
by Marco Alverà on TED.com